Mercury™ Shredders

For all questions around Rexel Mercury™, check our FAQs for quick help.

FAQ's

I need general information about my product.

You'll find all information including instruction manuals on the corresponding product page online. Simply enter the product name or number into our 'Product Search' bar and follow the link.

How long is the manufacturer's warranty for my product.

For information about the manufacturer's warranty, please see our warranty conditions.

I have an existing warranty claim, how do I follow up?

To process with your case as quickly as possible, please fill out the contact form and upload your purchase receipt (including date of purchase, reseller name and address).

Is my product certified?

Yes, our shredders are CE, GS and TÜV certified. To find the certificate please visit the corresponding product page or contact us for a request.

Where can I return my old device?

To return your old devices please contact your local retailer.

Where do I find the instruction manual for my product?

You'll find all product information including the instruction manual on the corresponding product page. Simply enter the product name or product number into our search bar and follow the link.

Contact Support

Contact Support

Unable to find the information you are looking for? Contact us directly.